User Privacy Policy
We are Spinline Casino and this Privacy Policy explains how we collect, use and protect information when you register, deposit, play or otherwise interact with our service. The page covers the types of data we hold - personal, technical and transactional - and sets out how that information is used, shared and secured. It also explains cookie and tracking practices, the rights you have over your data and how to request access, correction or deletion. Use the account settings and support channels to exercise your privacy choices.
Types of data collected
Personal data - name, email, date of birth, address and ID documents provided for verification. Technical data - device identifiers, IP address, browser and operating system. Transactional data - deposit and withdrawal records, payment method details, bet history and account balances in AUD or other accepted currencies.
Personal data
We collect contact and identity details during registration and KYC checks. This data is used to manage your account, verify age and eligibility, and process payments. Only the minimum required information is requested for these purposes.
Technical and usage data
Technical logs record connections, session times and device information to provide the service and detect fraud. Usage data includes game selections, session length and preferences. This data supports security, troubleshooting and basic service operation.
How information is used
Data is processed to create and manage your account, process deposits and withdrawals, validate identity, administer bonuses where applicable, provide customer support and comply with legal obligations. Transaction records are retained for accounting and dispute resolution.
Data protection and security practices
We protect data with industry-standard encryption and secure hosting practices. Access controls limit who can view personal information. Regular backups and security monitoring are in place to guard against unauthorised access. Only authorised personnel and service providers have access where necessary.
Retention
Personal and transactional records are kept for the period required by law and for legitimate business needs, such as fraud prevention and financial reporting. Retention periods are applied consistently and reviewed periodically.
Cookies and tracking technologies
We use cookies and similar technologies to operate the site, remember preferences, and analyse site usage. Essential cookies are required for core functions. Analytical and marketing cookies may be used with consent. You can manage cookie settings in your browser and account preferences.
User rights regarding their data
You have the right to access the personal data we hold about you, request correction of inaccuracies, request deletion where permitted, and object to certain processing. Requests are handled via account settings or support and processed in line with applicable privacy rules.
How to make a request
Contact support through live chat or email to request access, correction or deletion. We will verify identity before fulfilling requests and provide a response within a reasonable timeframe consistent with legal requirements.
Data sharing and third parties
We share data with payment processors, verification providers, game suppliers and analytics partners as needed to deliver the service. Third parties are contractually required to protect data and use it only for specified purposes. Aggregated or anonymised data may be used for reporting.
Updates to this policy
We may update this Privacy Policy to reflect changes in law or service operation. Material changes will be communicated via the platform. Continued use of the service after updates indicates acceptance of the revised terms. Check this page for the latest version.